Many companies look for their suppliers to have ISO 9001 accreditation as a way of ensuring quality and continuous development. Lazarus Training can now announce that we have passed external auditing and have gained ISO 9001: 2008 accreditation for our work activities, namely “planning and management of first aid and emergency courses delivered at the customers site or at Lazarus Training facility”.
Lazarus Training has always prided itself on the quality of our training and the support activities, but having a fresh set of eyes examine our work has proved to be a great help. We were assisted in our application by the great people of Assent who spotted a number of areas for improvement in our activities, all of which have now been adopted. One example, that some delegates on our first aid training courses will have already seen, was to alter our course feedback forms to allow for a greater degree of analysis via a scoring system.
Our ISO 9001 accreditation means that new and existing clients can be confident that our first aid training is being delivered and measured against a clear and defined range of standards. This approval also shows our commitment to continuous improvement, something which can be seen in our efforts to improve our courses, via delegate feedback, customer reviews and course development.
If you would like to know more about our ISO 9001 accreditation, our experience of the process or even about our first aid training just get in touch. You can contact us on firstname.lastname@example.org or give us a call on 0800 242 5210. You can also follow @lazarustraining on twitter or find us on facebook.